Team Leader, Vehicle & Driver Licensing | Manawatu
Team Leader, Vehicle & Driver Licensing
- Brand new leadership roles
- Bring your coaching and mentoring expertise
- Capable of leading diverse and high-volume Case Management teams
- Palmerston North location
About us | Ko wai mātou
At the NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. The Transport Agency has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years' time.
The Regulatory Services group ensures focused, clear, effective end to end regulatory systems management of risks and improve safety and regulatory outcomes by creating a primary accountability for regulatory management. The group is accountable for operational policy, entry, in-service performance, and exit functions to manage harms and risk. The group ensures the setting of clear and consistent expectations in terms of policy, practices, procedures and processes so that customers and regulated parties know what is expected of them and what to expect from us.
The opportunity | Te Whiwhinga mahi
As a Team Leader within the Vehicle and Driver Licensing group, you will lead a team that provides deep technical expertise, ensuring robust regulatory decision making on complex assessments in a high-volume environment.
You will work closely and support the Manager with the strategic direction of the team.
This role will contribute to improving safety, minimising harm to passengers and road users and maintaining integrity of the land transport system.
We are looking for 2 new enthusiastic and innovative leaders for the following teams:
The Medical Review team make decisions to ensure a driver does not have a medical condition that could adversely affect their ability to safely control a motor vehicle or harm others using the land transport system
The Provider Licensing team ensures that vehicle inspecting outlets have the ability and competence and are fit and proper to undertake the vehicle certification activities on behalf of the Agency. For example, vehicles inspectors have the requisite ability and competence in order to issue Warrant of Fitness certificates
About you | Ko wai koe
To be successful in this role, you will bring:
- Proven experience in leading and developing a team, preferably with 3-5 years Team Leader experience or equivalent
- Ability to effectively interact with staff at all levels
- Ability to form, create and maintain excellent stakeholder relationships
- Experience leading and influencing a team through change
- Demonstrates the ability to get ‘first hand' customer feedback to improve the customer experience and business processes
- Effective written communication and presentation skills
- Experience developing and delivering new business processes in an operational environment
Applications close | Rā Katinga: Sunday, 26 January 2020
For a copy of the position description: www.nzta.govt.nz/careers
For further information, email: firstname.lastname@example.org
To be considered for this position you must have a legal right to live and work in New Zealand.
NZ Transport Agency is an equal opportunity employer (EOE).
At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.
Please do let us know if you need any support or have any access requirements that will help you through the recruitment process.
Team Leader VDL REG PD November 2019.pdf (PDF, 763KB)
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